Below are some of the Frequently Asked Questions and Answers about lodging at Crater Lake
Reservation Options
The best and quickest way to book is on our website at www.explorecraterlake.com. We highly recommend you do not use a third party site as they charge additional fees and deposits that we have no control over. Booking direct on our website is the safest, quickest, most convenient reservation option.
We highly recommend booking your reservation directly through our website www.explorecraterlake.com. If you are unable to book online and choose to contact us by phone, please leave a message with your name, contact information, and your dates and lodging preferences and we will get back to you in the order in which it was received. (866) 292-6720
Availability
All 2025 Cabin and Lodge reservations are available.
Note: campsite reservations are available starting July 1, 2025 online at www.explorecraterlake.com
Accommodations in Crater Lake are at capacity the entire season. Book as soon as possible in order to secure reservations. The fastest way to reserve is through our website at www.explorecraterlake.com.
Accommodation Options
- The Crater Lake Lodge
- The Cabins at Mazama Village
- The Crater Lake Campground (Reservations available July 1, 2025)
In keeping with our natural ambiance and to help you get away from it all, Crater Lake lodging amenities are very basic an our Wifi and cellular service is very limited. We offer comfortable simple lodging with windows for fresh air (no air conditioning) and friends and family for conversation (no TV’s or room phones).
Only service animals are allowed in the cabins and Lodge. Pets are allowed in the campground.
Although we cannot guarantee a specific room or request, we always do our best to accommodate special requests. Please add detailed notes to your reservation whenever possible and feel free to give us a call back at (866) 292-6720 over the winter when things are a little more quiet.
Pricing and Fees
A $1/night fee will be added to all reservations in the Lodge and Cabins as a donation to the National Park Foundation. Thank you.
Seniors and Military active and veteran receive 50% off in the campground. No other discounts are offered.
Cancellation and Refund Policy
Cancel up to 7 days prior to arrival with no penalty. After 7 days, your reservation is non-refundable.
No penalty for cancellations or reservation date changes for up to 7 days before arrival. After this period cancellations are non-refundable.
Refunds are available for events that close the park.
Refunds are available if the park is inaccessible.
Check-in and Check-out
Check-in 4pm, Check out 11am for all accommodations in the park.
Crater Lake is extraordinarily beautiful and our lodging is in high demand. Because of this, we are unable to accommodate early check-ins or late check-outs.
Accessibility
Accessible rooms are available at the Lodge and the Cabins. Please indicate your needs when you make your online reservation.
We apologize in advance for those with special needs. The facilities in the park are quite old and built before disability standards were in place. The facilities have been retrofitted to meet requirements but very little of the park was designed and built with special needs in mind. Please keep this in mind when reserving and visiting the park. Thank you.
Activities
Tickets for boat tours generally go on sale in early July as the potential start date is highly weather dependent. We also sell tickets onsite for the day of tours. They will be available online at https://explorecraterlake.com/things-to-do/boat-tours/. We will email those with lodging reservations when activity reservations are online.
Dining reservations will be available online at https://explorecraterlake.com/dining/crater-lake-lodge-dining-room/ in early June as the potential start date is highly weather dependent. We will email those with lodging reservations when dining reservations are online.